We do ship worldwide and the rates are calculated during check out. We also have International dealers that you may buy directly from them, list of Breena Beauty International Dealers – click here

Registration for an account is required in order to make a purchase at breenabeauty.com. Click Login and register via your Facebook/Google or Email. By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. You will receive a confirmation of registration via your email.

You may key in the promo code during the check out session and click apply. It will automatically apply in your total order. If you having an issues please contact our Customer Care team by clicking HERE with your issues and coupon code number.

Shipping address changes are possible before your order status is changed to Shipped. Please contact our Customer Care team by clicking HERE with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process. Unfortunately, we are also unable to change your shipping address from a Malaysia address to an International address, or from an International address to a Malaysia address. Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.

Oops! Unfortunately, we are unable to edit the billing address once an order has been placed. Not to worry! It appears that you were able to successfully place your order. As long as your shipping address is correct, you will be able to receive your order!

Yes you may if your order status is not change to PROCESSING. If it is still under PAID status please email our Customer Care team by clicking HERE with your order number and inquiry.

We’re so sorry for the mix up with your order! Please email our Customer Care team by clicking HERE with your order number and pictures of the following: the order packing slip and a picture of the products you did receive. Please note that all order issues must be reported within 14 days of delivery. We’ll get YOUR order sent out asap!

If you receive an incorrect order, we are so sorry for the mix up! Please contact our Customer Care team by clicking HERE within 14 days of delivery with your order number that you receive via email and pictures of the following: the order packing slip, the picture of the incorrect. We’ll get YOUR correct order sent out asap!

Oh no! Please contact our Customer Care team by clicking HERE within 14 days of delivery with your order number and a list of the missing babies. Please make sure to include a photo of the items you did receive and a picture of your packing slip. We will send your missing item ASAP!

We do our best to get your order to you in perfect condition, but mistakes can occasionally happen. Please contact our Customer Care team by clicking HERE within 14 days of delivery so that we may help you further. Please be sure to provide photos of your broken baby/babies with a photo of the bottom/side of the product as well as the name of the affected items so we can best assist you!

After a successful order has been made, you will receive a payment confirmation email from our website and then please wait for the next working days for your order to be processed. When your order has been process & packed, your order status will change to SHIPPED. Then you will receive a tracking no email from our website. You may track your parcel at below official tracking website :

For Ninjavan - https://www.ninjavan.co/en-my/tracking
For Pos Laju - https://www.tracking.my/poslaju

We will carefully pack & handle your order with care! Most products are wrapped with bubble wrap and pack inside a waterproof envelop/flyer. For very fragile items & larger items we will pack it inside a carton box.

COUNTRY	RATES START FROM	FREE SHIPPING - Minimum Order	Ship By
Singapore	RM29.15	RM300.00	Ninjavan
Brunei	RM130.00	RM500.00	Asia Express
Philippines	RM130.00	RM500.00	Asia Express
Thailand	RM130.00	RM500.00	Asia Express
Indonesia	RM150.00	RM500.00	Asia Express
Vietnam	RM180.00	Not Applied	Asia Express
India	RM190.00	Not Applied	Asia Express
Cambodia	RM190.00	Not Applied	Asia Express
Myanmar	RM190.00	Not Applied	Asia Express
United States	RM200.00	Not Applied	Asia Express
Pakistan	RM250.00	Not Applied	Asia Express

Usually for all international orders it will take up to 7-10 working days. For Singapore it will takes about 4-5 working days. We post all orders made from Monday to Friday. Our courier service is a next day delivery service and makes deliveries Monday - Friday, excluding every Saturday and local public holidays (Malaysia). Orders made on Friday, after 3pm will only be shipped on Monday.

After a successful order has been made, you will receive a payment confirmation email from our website and then please wait for the next working days for your order to be processed. When your order has been process & packed, your order status will change to SHIPPED. Then you will receive a tracking no email from our website. You may track the order at Asia Express official tracking site at - https://www.tracking.my/asiaxpress

We will carefully pack & handle your order with care! Most products are wrapped with bubble wrap and pack inside a waterproof envelop/flyer. For very fragile items & larger items we will pack it inside a carton box.

1. Online Banking FPX Payment
2. Debit/Credit Card
3. 7-Eleven
4. Boost Payment
5. Manual Payment Transfer *receipt payment can be uploaded at the checkout page

MAYBANK
BREENA EMPIRE SDN BHD
562759688356

Breena Beauty did not accept refund or return to any goods only if they are broken, shipping problem cause by us and wrongly sent. Breena Beauty reserves the right to refuse any returns at any time. You may refer to ORDER ISSUES tab if this does not apply to your order. We apologize for any inconvenience this may cause!

Unfortunately, our Customer Care team is unable to assist you with any Breena Beauty purchases made at other selling platforms. Please reach out to the Dealer/In Store/Watsons/Other 3rd party reseller for more information on their return policy!

Price & Sale might vary from time to time on each platform promoted.

We will try our best to check for you on the tock availability but it may vary from time to time as we are not authorize on others in stores real time inventory report

Thank you for your love & support! We have different packages that you can explore to become our official dealer, for more info you may send your interest via email with your business background & profile to [email protected]

YES! All of our products are not formulated with any animal derivatives and we did not test on animals to produce our product formulation. All ingredient are plant base and made made materials.

Currently all of Breena Beauty products are not yet Halal certified but all of our products are made from permissible ingredients that is allowed in the beliefs of Muslims.

Yes you can! Simply click on each product page and view the product info, ingredients & how to use it available on each page.

All of our makeup brushes are not made from natural hair/animal hair. They are all made from high quality synthetic fibers that is categories as a man-made material. They are super soft and gentle on the skin!

We would love to hear from you! Please email your proposal to [email protected].